1. Introduction

Suearmo Qatar (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use suearmo.qa. This policy complies with Theqa eCommerce Trustmark standards and Qatar’s data protection guidelines.

2. Information We Collect

We collect personal information to provide our services efficiently. This includes:

• Account information (name, email, phone number, shipping/billing addresses).
• Order information (products ordered, quantity, payment details excluding full card numbers, order history).
• Usage data (IP address, browser type, pages visited, clickstream data).
• Communications (emails or messages sent via contact forms or customer support).

3. How We Use Your Information

We use personal data to:

• Process and fulfill orders, including billing and shipping.
• Manage accounts and authentication.
• Improve our Site and services based on usage and feedback.
• Send transactional messages and, where consented, marketing communications.
• Detect and prevent fraud or misuse.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We share personal data only with trusted parties when necessary:

• Service providers (payment gateways, shipping/logistics, customer support) under strict confidentiality.
• Legal authorities when required by law.
• Business transfers (e.g., mergers or acquisitions) with commitment to data protection.

5. Data Retention

Data is retained only as long as necessary for services, legal compliance, dispute resolution, and enforcing agreements. Account data may be retained for a reasonable period after account closure.

6. Security Measures

We implement technical and organizational safeguards including encrypted connections (TLS/SSL), secure hosting, access control, and regular security audits to protect your personal data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data.
• Correct inaccuracies.
• Request deletion of personal data.
• Restrict processing or withdraw consent for marketing.

8. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to improve user experience, gather analytics, and provide personalized services. You can manage your cookie preferences via your browser settings.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on the Site with the “Last Updated” date, and significant updates may be communicated via email or site notifications.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on:

Email: admin@suearmo.com

Phone: +974 6004 2111